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Road Charging Scheme: Australia - Melbourne (CityLink)

Type of Scheme

  • 22km toll road.

Date of Introduction

  • 2000.

Background

  • Originally a public sector scheme, the 22 kilometre City Link Toll Road is now a privately-operated, electronic toll road that links major routes between Melbourne Airport, the port and industrial centres in the south-east.

Aims

  • Primary objective is to reduce congestion in central administrative district (CAD).
  • Secondary objectives are to:
    • improve vehicle access to the CAD and many facilities within inner-city Melbourne.
    • improve access for freight movements for manufacturing industry and primary producers to the port, rail facilities and the airport.
    • make environmental improvements to adjacent areas.

How it Works

Charges:

  • Users are required to register with the operator, either by opening an account or by buying a DayPass.
  • Those who open an account receive an electronic tag to install on the vehicle's windscreen.
  • Toll statements are mailed quarterly and accounts must be topped up when balance falls below a certain level.
  • Motorists without an electronic tag using the DayPass are allowed unlimited travel for a single day or weekend, and can pay for it up to 72 hours after first travelling without being regarded as a violator.

Technology:

  • City Toll operates a fully electronic, cashless tolling system without toll stations or barriers.
  • The system allows motorists to travel the entire route without stopping or slowing to pay tolls.
  • Pre-paid electronic tags fixed to windscreen communicate with the overhead gantries.
  • Each e-TAG has a unique number stored in its electronic memory. The e-TAG does not contain the vehicle's licence plate number, the driver's name and address or other personal details.
  • When a vehicle carrying an e-TAG passes through a toll zone, the e-TAG is detected by a scanner mounted on a gantry above the roadway and the identifying number is recorded. This number is linked to the driver's toll account in the central tolling computer system located in South Melbourne.
  • When a driver's e-TAG is recorded passing under a gantry, the tolling computer deducts the toll for that toll zone from the driver's toll account. This process represents a single 'transaction'. Each transaction is similar to a withdrawal from a bank account and is entered into the records of the driver's toll account.

Enforcement:

  • It uses automatic vehicle identification technology (similar to London).
  • Drivers without e-tags who fail to pay by noon next day have their registration number sent to the traffic camera office with a digital image of the vehicle.
  • Offenders are fined a flat fee of $100.
  • 99.9% of vehicles are captured electronically.

Revenue

  • Currently raises $231m in revenue.

Benefits/Results

  • Congestion has been reduced in north and west Melbourne.
  • Pollution has been cut.
  • Safer conditions have been obtained on local streets.
  • In 2001, a Royal Automobile Club of Victoria (RACV) study reported:
    • Major improvements to journey times across the road network served by the City link Toll Road.
    • Reduced journey times were calculated to save a typical commuter (10 peak period trips a week) between 2.8 and 3.25 litres of fuel a week.
    • Since opening in 2000 number users has increased rapidly. By June 2003 City Link had over 650,000 customer accounts, plus a million infrequent users without accounts. In total, motorists were using the toll road for more than 700,000 transactions a day.

Public Opinion

  • In 2001, a Royal Automobile Club of Victoria (RACV) study reported:
    • 89% of motorists surveyed said that City Link saved them time and 86 per cent indicated that the toll road made getting around the city easier.

Websites

VicRoads:
www.vicroads.vic.gov.au.

Transurban Group:
www.transurban.com.au.

Contact

mcla@mcla.vic.gov.au.

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